Orlando Seo Service is facing fraud allegations
Updated December 02, 2018 09:54:30An Orlando-based provider of identity theft protection services, DFW Seo Services, has been placed under investigation by the Federal Trade Commission (FTC) and the Department of Justice for alleged fraud and deceptive business practices, according to its attorney.
The complaint, filed by attorneys representing the company on Thursday, alleges that the service provider is part of a fraud ring operating under the name “Lucky Loves,” which claims to provide identity theft prevention services to more than 200 million consumers.
The company says the FTC has been tracking it for a year.
The complaint alleges that DFW’s fraud activity includes attempts to obtain identities of customers using fake credit reports, and that DFG allegedly provided false information to customers and other customers to obtain their identities.DFW has been notified by the FTC of allegations of alleged fraudulent activity and is currently cooperating with the agency’s investigation, the complaint said.
DFW declined to comment.DFG is owned by the Florida-based CenturyLink, which is the largest provider of consumer credit reporting agencies in the United States.
CenturyLink says its identity theft services have prevented more than 20 million identity theft victims, and more than $1.5 billion in fraud and identity theft cases.
The FTC alleges that between 2013 and 2015, DFG was the subject of a federal criminal investigation, but declined to identify the individuals it targeted or the companies that it allegedly worked for.
The agency also declined to name any of its customers.FTC Chairwoman Edith Ramirez said the investigation is ongoing and that it could take up to two years for the commission to complete its inquiry.
The case is the first of its kind, she said.”DFW Seos services are an important service to consumers and their businesses,” Ramirez said.
“This is an ongoing investigation and I want to assure consumers that they will be protected from identity theft.”
The FTC has not issued a formal complaint against DFW.
The commission does not typically charge an attorney fee for pursuing civil actions, and it is a civil violation for the FTC to seek to compel a company to pay a fee.